Microsoft Dynamics CRM is part of the Microsoft Dynamics range of products developed by Microsoft, which covers the area of Customer Engagement and consists of software for CRM, ERP and marketing.
Microsoft Dynamics CRM is a company solution for Customer Relationship Management in which increasing the efficiency of the business processes of sales and marketing is of key importance.
Microsoft Dynamics CRM is available for use in the form of the CRM Online and the OnPremise version.

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